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Aidex 4 Year CGM Transmitter 2,000 Aidex CGM Complete Package [Ne 6,500 Aidex 14 Day Sensor 4,500 Tecno KB8 Flash File [Hovatek] 300 Lenovo A3000H File CACHE 0 Lenovo A3000H File USRDATA 0 Lenovo A3000H DA a3000h.bin 300 Infinix x606B Flash File [Hova 300 Infinix x606B DA MTK_AllInOne_ 300 Samsung A107F (A10S) File A107 0

Return Policy


Our company is not responsible or liable if the package is shipped back to us, damaged or confiscated due to problems with custom clearance. Therefore, please check with your country's custom policies before placing an order.


Our company is not responsible or liable for damaged packages or those shipped back to us in the event that the designated courier service failed to deliver your package(s) to the given destination address after several attempts (due to your absence).


If the customer receives parcel with damaged items, s/he shall do the following:


  1. Open a claim against the delivery company for the damaged items/parcel for the declared value. Make sure to keep the copy of opened case and/or any other relevant details/documents for confirmation and further referrals.
  2. Report about the issue to the delivery company and make photos of damaged items/parcel.
  3. Request the delivery company to send the damaged goods back and make the redelivery for free or fix the case (save case number) to have opportunity to ask about the refund.


Please, take into consideration that seller's responsibility ceases when the product has been shipped off to the address specified by the customer. We are not responsible if the customer ordered wrong items by mistake either. In this case customer is eligible to receive a refund excluding shipment cost.


Our warranty does not cover risks of product(s) damage or loss within the responsibility of delivery company. Therefore, please check the parcel right upon receipt and compare the content with the packing list in the presence of the courier. Our company is not responsible or liable for any faults discovered after you have accepted the parcel. If your package is lost by the delivery company, you should claim against them directly. However, take into consideration that they will compensate for the lost products only within the amount at risk indicated in the invoice according to your request.


Please be aware that compensation for lost or damaged by the delivery company packages will be issued within the declared value. This applies to insured parcels only. Note that insurance will cost you 1% extra of ordered goods.


IMPORTANT: compensation will not be paid off if your product is shipped via Matatu or Postal Service. In order to avoid any misunderstandings, please read carefully the refund policies on the websites of the relevant delivery companies.


The shipping expenses for damaged equipment delivery both ways to and from the customer's site are not covered by the warranty, except for the situations, when the customer receives dead on arrival product with "Tested" sticker.